|
FREQUENTLY ASKED QUESTIONS |
|
---Shipping information: |
The goods are shipped via AirMail immediately after your order is paid. All packages are marked as gift with low value on them to avoid customs fees. Delivery time to Europe 1 week, delivery to other continents can take up to 2 weeks.
Express shipping is also available - please contact us for shipping price to your country (it will cost much more than standard airmail).
|
---What about returning customers: |
We appreciate and encourage returning buyers. If You made any purchase from us and You like it - please contact and ask for discount coupon code for the next order, and it will be e-mailed to You.
|
---What is CCNow: |
CCNow is an authorized retailer for goods and services provided by Soviet-Power. CCNow is a secure online retailer for thousands of suppliers on the Internet. When you shop with CCNow, you actually view products on the supplier's Web site. When you're ready to make a purchase, you are seamlessly connected to CCNow's secure online transaction system to complete your order. CCNow is a wholly-owned subsidiary of Digital River, Inc. (NASDAQ:DRIV). Digital River is the world's foremost e-commerce expert, offering companies the technologies and services proven to grow online sales and reduce costs - all in an outsourced solution.
|
We have chosen CCNow because it is one of the leading secure online checkout service companies. Since our client security from credit card fraud is number one priority for us, CCNow is the only processing center. Thus, all private information like your address and credit card numbers is being processed by CCNow only.
|
---Can I use other payment methods: |
You can use other payment method to pay for the items: PayPal, checks and money orders, Western Union and MoneyGram money transfers, cash in Registered mail and wire transfers.
Please contact if You are going to make an order and pay with one of these payment methods and we will provide You the needed information. |
---What is your return policy: |
| If you are not satisfied with the received items: We can help to return your payment or exchange the item on the other one within 30 days. The buyer needs to send the item back for own cost and the buyer pays the shipping cost of exchanged goods. |
---Any other questions: |
Please send e-mail or use our contact page and You will get all needed information!
|
